Unfortunately, there was a snafu with my Kindle Direct Publishing account, and my special sale was cut short today. I hope to have it up again, but here’s what I take away from the experience:
When I decided to independently publish my novel, I went with Smashwords first because they have a wide distribution, not just on their own website but also with other major retailers—iTunes, Barnes & Noble, Sony, Kobo, etc….They don’t have a deal with Amazon, so I put up my book there later, unaware that Amazon had this KDP Direct program. What is it? Basically, if you publish your ebook exclusively with Amazon, you can do a couple of promos. One is a free giveaway of your book, run for up to 5 days. The other is discounting your book, again for 5 days. You also apparently get a slice of some profit-sharing that I only vaguely understand because I find such things tedious, even though they’re important.
I hesitated to take my book off Smashwords. They are great to indie authors, and they don’t ask for exclusivity. But sales had become non-existent, and I wanted to get some traction and exposure, that would be simple to run and not too time consuming. I took the book down and signed up for KDP Select. That was a mistake. I should have waited a couple of weeks because it takes a while for all of Smashwords’ partners to take down your book from their websites. KDP immediately sent me a warning. They have creepy crawlers out there, just looking for you to mess up.
When I was sure that I was in the clear, I went ahead and put the book up for free in March. It was great! Tons of downloads. Then, yesterday, because KDP has some kind of time constraint on when you can offer the Kindle Countdown Deal (the discount), I put the ebook up for 99 cents. Yay!
This afternoon, I got another robot-like email from KDP that “our records indicate that we previously informed you that submitting non-exclusive content to KDP Select is not acceptable and may result in loss of KDP Select benefits” and “as a result of repeat violations of the KDP Select exclusivity requirement, we have removed all of your books from the KDP Select program. Your titles remain available in the Kindle Store.”
WTF!?! (Deep, calming breaths. But why is it suddenly so hot in my brain???)
They sent a link (so helpful!) to the offending site, and sure enough, there’s my book on a French site—FNAC, actually, where I used to go shopping when I lived in Paris 20 years ago. How do I like them pommes? Not very much.
I contacted Smashwords about this, and got an immediate (human!) email response. They are going to work on getting this down, and they didn’t even call me a traitor for leaving them. Sniff, sniff!
Back on Amazon, my discount promo was taken down within an hour.
So, word to the wise, if you want to play with KDP, go ahead, but take advantage of KDP Select before you upload to Smashwords. Your iTunes, B&N, etc. friends will grumble, but it will definitely save your grief and time.